For a consistent, high-quality engagement experience, it is recommended that your internet connection can achieve at least the following sustained download and upload speeds:
- Download: 2Mb/s
- Upload: 500Kb/s
Please keep in mind that watching multiple videos or using the internet for other activities may require additional bandwidth!
To test your internet connection, click here.
If any of the diagnostics come back with an error, please take a screenshot of the error. You will then need to fill out a support ticket and have an agent assist you.